Maya checks passport validity, screens visa eligibility by destination, builds itineraries from your actual tour packages, tracks document compliance across every traveler in a group, and chases missing items automatically — before the departure date catches you short.
What travel document management still looks like without this bundle
A group of 50 travelers departing in 6 weeks. Each needs a valid passport, the right visa, travel insurance, and a complete document package. The agency manages all of it through email threads, spreadsheets, and memory. One missing passport renewal and the traveler is turned away at the gate.
Passport Validity Checked Too Late
Many countries require 6 months validity beyond the travel date. The agency finds out a traveler's passport expires too soon only when they finally submit documents — sometimes weeks into the booking process. By then the departure is close and the renewal timeline is tight. A single missed expiry date creates a crisis for the traveler and a liability for the agency.
Visa Requirements Vary by Destination and Nationality
A Thai passport holder visiting Japan needs different documents than an Indian passport holder visiting the same country. The agent researches visa requirements per nationality per destination, often from consulate websites that change without notice. Multiply that by 50 travelers going to 3 countries and the research burden is enormous.
Document Chasing Is a Full-Time Job
Collect passport copies, visa application forms, travel insurance certificates, hotel confirmations, and proof of onward travel. Each traveler submits on their own schedule. The agency tracks who has submitted what in a spreadsheet. Missing one document for one person in a group of 50 means individual follow-up emails. Repeat daily until the file is complete.
Package Assembly Is Manual
The complete travel package — itinerary, e-tickets, hotel vouchers, transfer confirmations, visa documents, insurance certificates, activity passes — is assembled manually for each traveler. The agency copies information from the booking system into documents, formats them, and distributes them. Names must match passports exactly. One typo and the traveler has problems at check-in.
Pre-Built Workflow
What Maya does instead
A client contacts the agency about a trip. Maya handles everything from destination matching to document assembly and group compliance tracking — and delivers a complete travel package for every traveler.
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Destination and Package DiscoveryClient visits the agency website or opens a shared link. Maya asks about destination preferences, budget, travel dates, and group size. Maya searches the agency's tour package inventory in RAG — destinations, itineraries, pricing, hotel partners, seasonal deals — and presents matching options from the agency's actual offerings.
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Passport and Visa ScreeningMaya checks each traveler's passport validity against the destination's minimum requirement (typically 6 months beyond travel date). Screens visa eligibility based on passport nationality and destination country. Flags any traveler who needs a passport renewal or visa application and identifies the required documents.
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Document Collection and Compliance TrackingMaya collects passport copies, visa application forms, travel insurance, and proof of accommodation through the widget. For groups, the compliance tracker monitors every traveler's document status on a single dashboard — who is complete, who is missing what, and how many days until departure. Follow-up sequencer chases outstanding items automatically.
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Itinerary Building and Package AssemblyMaya builds the complete itinerary from the agency's selected package — daily schedule, hotel details, transfers, activities, and emergency contacts. Names are pulled from passport data to ensure exact matches. The complete travel package is assembled per traveler: itinerary, e-tickets, vouchers, insurance certificate, and visa documents.
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✓
Complete Travel Package DeliveredAgency receives: per-traveler document packages with passport and visa status confirmed, complete itinerary built from the agency's inventory, group compliance dashboard showing 100% document completion, and any outstanding items flagged with automatic follow-up in progress.
Three Layers Working Together
Avatar + Knowledge + Tools — the killer feature
Maya does not give generic travel advice. She searches your agency's actual tour packages, hotel partners, pricing, seasonal deals, and destination guides — and uses them in a face-to-face conversation with the client.
Destination Guidance with Live Package Intelligence
Your agency's tour packages, hotel partner agreements, seasonal pricing, destination guides, visa requirement databases, and transfer schedules are loaded into the knowledge base. A client opens a link on their phone and says they want to take a group of 12 to Japan in April. Maya asks about budget, accommodation preferences, and must-see destinations. Maya searches the agency's inventory and presents two matching packages — a 7-day cultural tour through Kyoto and Tokyo with mid-range hotels at one price point, and a 10-day comprehensive tour including Osaka with premium hotels at another. The client picks the 7-day option. Maya immediately checks all 12 travelers' passport validity against Japan's 6-month requirement, screens visa eligibility based on each traveler's nationality, and flags 3 travelers who need visa applications plus 1 whose passport expires too soon. Maya collects passport copies and visa forms from all 12 through the widget, tracks completion on the group compliance dashboard, builds the itinerary with daily schedules and transfers, and delivers 12 individual travel packages with names matching passports exactly.
With Avatar
Maya appears face-to-face to discuss destinations, packages, and travel preferences
Presents matching tour packages from the agency's actual inventory with pricing
Answers questions about destinations, visa requirements, and seasonal considerations
Screens passport validity and visa eligibility during the conversation
Collects documents from individual travelers via shared links
Available as widget on the agency website, shared booking link, or WhatsApp link
Straight Workflow (No Avatar)
Same passport checks, visa screening, document collection — no video layer
Clients interact via text chat or structured booking forms
Group compliance dashboard accessible via API or webhook
Batch processing — upload a roster of 50 travelers and screen all at once
Itineraries and packages generated and distributed automatically
Follow-up sequences run without agent intervention
Maya screens all 50 passports for validity against each destination's requirements
Visa eligibility checked per traveler per country — Schengen rules, transit visas, and exemptions
Group compliance dashboard shows real-time status: 38 complete, 9 visa pending, 3 passport renewal needed
Automated follow-ups sent to travelers with outstanding documents every 48 hours
50 individual travel packages assembled with names matching passports
Output: 50 complete travel packages with confirmed passport validity, visa status, and all documents collected. Group compliance reached 100% two weeks before departure. Agent spent zero hours on individual document chasing.
Boutique Agency — High-Touch Individual Bookings
30 individual bookings per month, each to a different destination
Maya greets each website visitor and discovers their travel preferences
Presents matching packages from the agency's inventory with seasonal pricing
Qualifies the client Hot/Warm/Cold based on budget, timeline, and booking intent
Handles passport and visa screening for the selected destination
Builds a personalized itinerary with the agency's partner hotels and activities
Agent only engages with qualified clients who have complete documents
Output: 30 qualified bookings per month with complete itineraries, document packages, and client qualification scores. Agent focuses on high-value personal service instead of initial screening and document collection.
Corporate Travel — Multi-Destination Compliance
Company sends 15 employees to 4 countries over 3 months
HR uploads the employee roster with passport details
Maya screens all 15 against all 4 destinations simultaneously
Identifies which employees need visas for which countries
Collects visa application documents per employee per destination
Compliance audit report shows readiness status by trip and by employee
Output: Per-trip compliance report showing which employees are cleared for which destinations, outstanding visa applications, and passport renewal warnings. HR has a single dashboard instead of 60 separate tracking items (15 employees x 4 destinations).
Tools in This Bundle
11 tools — 5 travel-specific, all live
This bundle includes 5 tools built specifically for travel agencies that no competitor offers. Combined with 6 universal tools, Maya handles the entire travel document lifecycle.
11 TOOLS • 5 TRAVEL-SPECIFIC • ALL LIVE
Passport Validity CheckCheck expiry against destination's minimum validity requirement
Visa Eligibility ScreenerScreen visa requirements by passport nationality and destination
Travel Document Compliance AuditAudit a traveler's complete document set against destination requirements
Group Roster Compliance TrackerMonitor document status across all travelers in a group
Itinerary BuilderBuild complete itineraries from the agency's tour packages
Document CollectionCollect passports, visa forms, insurance, and confirmations
Compliance TrackerMonitor document completion per traveler
Knowledge Base SearchSearch tour packages, pricing, hotel partners, destination guides
Qualify ProspectScore clients Hot/Warm/Cold based on budget and booking intent
Intake QuestionsDiscovery questions adapted to travel preferences and requirements
Intake SummaryStructured booking summary from the discovery conversation
Travel management software organizes bookings. This bundle screens passports, checks visa eligibility, collects documents, tracks group compliance, and delivers complete travel packages before the agent starts manual processing.
Manual / Separate Tools
Passport validity checked when traveler finally submits — often too late
Visa requirements researched per nationality per destination from consulate sites
Documents collected via email, tracked in a spreadsheet
Missing items chased with individual follow-up emails
Travel packages assembled manually — names copied from booking system
Group compliance tracked in a shared spreadsheet with no automation
One typo in a name means problems at check-in
VS
Travel Agency Bundle Agent
Passport validity screened immediately against destination requirements
Visa eligibility checked by nationality and destination automatically
Documents collected through the widget, tracked per traveler
Automated follow-up sequences for outstanding items
Itineraries built from the agency's actual tour packages
Group compliance dashboard — real-time status across all travelers
Optional face-to-face avatar for destination consultation
Stop chasing documents by email and researching visa requirements one traveler at a time. Let Maya screen passports, check visas, build itineraries, and track group compliance — and deliver complete travel packages for every traveler.
The Travel Agency Bundle Agent is a pre-built AI workflow for travel agencies, tour operators, corporate travel departments, and group travel coordinators handling passport screening, visa eligibility, document collection, and itinerary building. Maya checks each traveler's passport validity against the destination's minimum requirement, typically 6 months beyond the travel date. Visa eligibility is screened by passport nationality and destination country, identifying which travelers need visa applications and what documents are required. The group roster compliance tracker monitors document status across all travelers in a group on a single dashboard — showing who is complete, who is missing what, and how many days remain until departure. Documents are collected through the widget — passport copies, visa application forms, travel insurance certificates, hotel confirmations, and proof of onward travel — with automated follow-up sequences for outstanding items. Maya builds complete itineraries from the agency's own tour package inventory loaded into the knowledge base — destinations, daily schedules, hotel partner details, transfer arrangements, seasonal pricing, and activity options. Names are pulled from passport data to ensure exact matches across all travel documents. The bundle includes 5 tools built specifically for travel agencies — passport validity check, visa eligibility screener, travel document compliance audit, group roster compliance tracker, and itinerary builder — combined with 6 universal tools for document collection, compliance tracking, knowledge base search, prospect qualification, intake questions, and intake summaries. The optional two-way video avatar layer enables face-to-face destination consultations. Available in 30 languages with pay-as-you-go pricing. Business and deployment partner licenses available.