Connect Online with Candidates Video-Chat-Assessments

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See, score, and call candidates — before a single Zoom is ever booked.

Your call center hiring process is broken. Blank application form. Phone screen. Zoom invite. No-show. You still don't know if she can do the job. CONNECT fixes two things at once. Add one script tag to any job listing — candidates record a 45-second video, you see the AI score, you open a direct chat, you make a live voice call. All from one window. No Zoom. No scheduling. No platform switching. Then run her CV through Assessments — paste it in with the job description and get a score, a HIRE or REJECT decision, and a full written rationale in seconds. You know exactly who is worth your time before you pick up the phone.

Intro tier: 500 views/month  ·  All 4 snap-ins active  ·  No credit card  ·  No Zoom  ·  One script tag

What CONNECT is

CONNECT is an embeddable candidate profile widget for call center and BPO hiring. You paste one JavaScript tag onto your call center job listing page, your BPO agency careers portal, or your call center company hiring site. The widget renders natively — shadow DOM, no styling conflicts, no iframes. Candidates interact with it directly: they record a 45-second video, the system scores their profile against your call center job requirements using AI, and your hiring team sees everything immediately — video, AI score, and a direct chat line — all without leaving the job listing page.

When you want to move forward with a candidate, you initiate a live voice call directly through the widget. No Calendly. No Zoom link. No platform switching. Every step from candidate profile submission to live conversation happens inside one CONNECT window, embedded on your own call center company page. The candidate profile is persistent — once recorded, it is visible to every call center employer using CONNECT, so your candidate does not have to re-record for every call center job apply online submission.

Five things CONNECT adds to every call center job listing:

Connect Online with Candidates Video-Chat-Assessments

Replace the Zoom Gloom.

45-sec video profile AI compatibility score Pre-hire direct chat Live voice call through the widget

From application to hire in 2 days

No more two-week hiring cycles. Here is exactly how it works.

1
Candidate records a 45-second video
She records a short video showcasing her skills and English fluency. She does it once. It is visible to every employer using CONNECT.
2
Employer reviews the profile and sends a chat invitation
The employer watches her video. They have already heard her speak. They see the AI compatibility score. They send her a direct chat message through CONNECT — employer-initiated only. The candidate cannot contact the employer first.
3
She goes straight to the shortlist
Because the employer already saw her showcase her skills and heard her English fluency on video, there is no phone screen. No Zoom invite. She is on the shortlist before anyone picks up a phone.
4
Employer checks the assessment score
CV matched. English fluency confirmed. Role fit scored. The employer has everything they need to make a decision — without scheduling a single call center interview.
5
Interview
The interview still happens — but it is not a blind call anymore. The employer already heard her speak on video, saw her AI score, and chatted with her directly. The interview is a 15-minute confirmation, not a 45-minute discovery call. One round instead of three.
6
Next day she starts
From video to hired in two days. The employer initiates a live voice call through CONNECT — 15 minutes included, $0.18/min after — confirms the offer, and she starts the next day. No more two-week hiring cycles.
The difference
2 weeks
Old way
→
2 days
CONNECT
Intro
Intro
7-day free trial. 500 candidate profile views. All 4 snap-ins fully active. The "Powered by" badge is non-removable on this tier.
$0
500 views  ·  7-day trial  ·  No credit card
Start 7-Day Trial
Starter
Starter
AI scoring and pre-hire chat every month. Video profiles unlock at Engage. 5 seats.
$15 /mo
Monthly subscription  ·  Cancel anytime  ·  5 seats
Get Starter
Most Popular
Engage
Engage
5,000 candidate profile views per month. Badge removable. Bunny CDN hosting included. For call center companies and BPO agencies hiring at volume across multiple locations.
$99 /mo
Price varies by country  ·  All 4 snap-ins  ·  Bunny CDN hosting
Get Started
Integrate
Integrate
Unlimited candidate profile views. Full white-label. API access for ATS integration. For large call center companies, multi-location BPO operations, and call center agencies managing high-volume hiring.
$450 /mo
Unlimited views  ·  Voice included — 2,500 min/mo
Contact for Scope
Included Free With Every Paid Plan

These are yours. No upsell. No asking.

Every paying client gets all three. Automatically. From day one. This is the extra value no competitor includes.

🚨
Emergency Support
FREE

Reach us any time. We respond fast. When something matters, we are there — no ticket queue, no waiting days for a reply.

📊
Dashboard
FREE

See your usage, candidate activity, and performance in one place. Know what is working and what is not — without asking us.

🔧
Maintenance Audit
FREE — first 3 months

Direct upload link to keep Maya's knowledge current. Increased storage. After 3 months: $19/mo. Keeps your AI sharp so it never goes stale.

What each snap-in does

Four capabilities. Each one removes a step from your current call center hiring process.

45-Sec Video Profile
Features
  • Candidate records once — visible to every call center employer using CONNECT
  • No account or login required
  • Persistent profile — reused across all applications
  • Hosted on Bunny CDN
Why it matters
  • You hear English fluency before scheduling anything
  • No blind phone screens
  • No Zoom no-shows at first round
AI Compatibility Score
Features
  • 0–100 score per candidate
  • HIRE / INTERVIEW / HOLD / REJECT decision
  • Full written rationale included
  • 5 dimensions: CV match · English fluency signals · Experience fit · Compliance indicators · Trainability
  • BPO-specific scoring — 16 call center roles
Why it matters
  • Know who to interview before scheduling a single call
  • No phone screen required
  • Written rationale shows exactly where a candidate fell short
Pre-Hire Direct Chat
Features
  • Employer-initiated only — candidate cannot contact employer first
  • No scheduling required
  • Inside the CONNECT widget — no platform switching
Why it matters
  • Ask targeted questions before the interview — not during it
  • Replaces the first-round phone call for non-voice roles
  • Direct line to candidate with no scheduling overhead

Assessments — CV Scoring

Upload a CV and a job description. Get a score, a decision, and a full written rationale in seconds. No phone screen required.

1
Paste the job description
Any role, any format. Call center voice, non-voice, collections, tech support, telesales — paste the description in and the system reads the requirements.
2
Upload the candidate CV
No experience candidates are scored on trainability. Experienced candidates are scored on role fit. Any format accepted.
3
Get your result in seconds
Score 0–100 + HIRE / INTERVIEW / HOLD / REJECT decision + full written rationale. Know who to interview before a single call is scheduled.
Score Decision What it means
80–100 HIRE Strong match. Move to offer or final stage.
60–79 INTERVIEW Good candidate. Worth a conversation to confirm the gaps.
40–59 HOLD Borderline. Read the written rationale to see exactly where they fell short.
0–39 REJECT Poor match across multiple dimensions.

Every result scores: CV match · English fluency signals · Experience fit · Compliance indicators · Trainability

Free trial — 3 candidates per day · No account · No credit card
Bonus — Custom Assessment

Need a tailored question set for your exact call center role? Request a custom assessment. We build it to your specifications — your questions, your scoring criteria, your pass/fail thresholds.

Under 20 questions
Free — no charge. Request by email and we build it for you.
Over 20 questions
Contact us to scope. Price depends on complexity and volume.
Request Custom Assessment

Three ways to add CONNECT to your call center hiring

Choose the embed mechanism that fits your existing call center hiring workflow — job board posting, your own careers page, or post-application screening invite.

Mechanism 1
External Apply URL on a Job Board
Post your call center job on any job board — JobStreet, JobsDB, Indeed, LinkedIn. Instead of a standard application form, set the "Apply Now" destination to a CONNECT profile page. Candidates who are looking for call center hiring in Manila, call center hiring in Cebu, call center Davao hiring, call center in BGC, call center in Pampanga, call center in Iloilo, call center hiring iloilo, or any other call center job location land on a branded profile page instead of a blank form. They record their 45-second profile. You receive it immediately. No change to your own website required. Works for call center job apply online flows and call center online application submissions.
Mechanism 2
Script Embed on Your Own Careers Page
Add one JavaScript tag to your call center company careers page or BPO hiring portal. CONNECT renders natively — shadow DOM prevents any styling conflict with your existing page. Candidates browsing your call center job openings see the CONNECT widget inline — they do not leave your site, they do not open another platform. Best for call center companies with dedicated careers pages in call center BGC, call center Alabang, call center Eastwood, call center in Cubao, call center Makati, and call center in Pampanga, plus call center agencies managing multiple client accounts and call center hiring pampanga or call center hiring near me postings.
Mechanism 3
Screening Invite Link Post-Application
Keep your existing call center interview process and ATS exactly as-is. When a call center job candidate submits a standard application — via job board, your own form, or any call center online application channel — send them a CONNECT screening invite link. They click it, record their 45-second profile, and you see it before the call center interview questions phase begins. Best for call center companies that are not ready to change their application flow but want AI-assisted pre-screening added before call center job interview scheduling. Works for call center work from home hiring, call center job hiring work from home, and on-site call center job cebu, call center jobs manila, and call center job quezon city positions.

CONNECT vs what call center recruiters use today

HireVue and Spark Hire are standalone interview platforms — candidates visit them separately. VidCruiter adds workflow. CONNECT is different: it embeds inside your own call center job listing page and adds 5 capabilities that no single competitor provides together in one widget.

Feature CONNECT HireVue / Spark Hire VidCruiter
Candidate Profile
45-sec video profile ✓ ✓ ✓
AI compatibility score (call center BPO roles) ✓ Partial —
Pre-hire direct chat (no scheduling) ✓ — —
Live voice call through the widget ✓ — —
Integration
One script tag embed (no redirect, no new platform) ✓ — —
Embeds inside your existing call center job listing page ✓ — —
No candidate account or app required ✓ — —
Filipino (Tagalog) + 29 other languages ✓ — Partial
WhatsApp / Viber / LINE integration ✓ — —
Pricing & Access
Free tier available ✓ — —
BPO-specific subcategory scoring (16 roles) ✓ — —
Persistent candidate profile (record once, use everywhere) ✓ — —

Call center and BPO roles that use CONNECT

Every call center job posting that routes to a blank application form today can be upgraded to a CONNECT profile — with a 45-second video or audio, AI score, and a direct line to the candidate before any call center interview is scheduled.

Inbound CSR / Call Center Agent CONNECT shows English fluency and call center agent job description match before the call center interview. AIVA scores the CV. You see and hear the candidate — no call center interview questions wasted on unqualified applicants.
Outbound / Appointment Setter Call center agent salary for appointment setters in the Philippines runs $900–1,800/month. CONNECT video shows delivery energy and call center script confidence before any phone screen.
Collections Agent Call center spiels and composure under pressure show clearly in a 45-second profile. CONNECT gives collections agents a chance to demonstrate their call center skills resume claims — not just list them. Filters for call center agent work from home and on-site positions work the same way.
Non-Voice — Live Chat / Email Call center non voice hiring and call center non voice work from home roles. Written English is scored by AIVA. The CONNECT chat feature replaces the call center interview for non-voice positions where written communication is the primary skill being assessed.
Technical Support L1/L2 Call center job requirements for tech support include problem-solving clarity and calm under pressure. CONNECT video reveals both before a single call center interview question is asked. The 45-second profile is the fastest way to separate call center tools-capable candidates from those who look good on a call center resume.
Call Center Work From Home / Online Jobs Call center work from home jobs, call center job hiring work from home, call center online job postings, call center job home positions, and call center job online listings all work identically through CONNECT. Candidates record from anywhere. Hiring teams see all profiles in one dashboard regardless of candidate location. No VPN required.
Part-Time / Students / New Graduates Call center part time jobs, call center job part time, and call center for students are all supported. Suitable for call center outfit female candidates in home environments, students on shared devices, and call center resume no experience applicants demonstrating potential rather than history.
Supervisor / QA Analyst Call center skills resume and call center position leadership signals are visible in the 45-second profile before any call center interview is scheduled. Screen for QA analyst composure, supervisor authority, and coaching readiness before putting the candidate in front of a senior team.

Common questions about CONNECT

What exactly is CONNECT and how is it different from a video interview platform?+
CONNECT is an embeddable widget — it lives inside your existing call center job listing page, not on a separate platform that candidates must visit. Unlike HireVue or Spark Hire, which require candidates to navigate to an external site and complete a structured multi-question call center interview, CONNECT asks for a single 45-second profile recording — no scripted questions, no time pressure, no multi-step process. The result is a persistent candidate profile that follows the candidate across every call center company or BPO agency using CONNECT — they record once, it is always visible on their call center online application.
Do candidates need an account to submit a CONNECT profile?+
No account is required. A candidate browsing call center job openings, call center job apply online listings, or any call center online application page sees the CONNECT widget, taps Record, speaks for 45 seconds, and submits. That is the entire process — no sign-up, no download, no login. For call center job home candidates, call center online job applicants, and call center job hiring work from home situations where friction causes dropout, this matters. Every extra step between a call center job posting and a profile submission is a candidate lost. CONNECT eliminates every barrier between the listing and the profile.
How does the AI compatibility score work for call center roles?+
The AI compatibility score uses the same AIVA screening engine that powers our standalone CV screening tool. It analyses the candidate's video profile against the specific call center job requirements for the role being hired. For inbound CSR and call center agent positions, it measures English fluency signals, call center script delivery composure, and communication clarity. For call center resume no experience candidates, CONNECT scores capability signals from the 45-second recording — energy, clarity, call center skills resume indicators — rather than just work history. The score is returned on a 0–100 scale with a written rationale. Scores above 70 are typically worth a call center interview. Below 50 means the candidate's profile does not match the specific call center position requirements.
Does CONNECT work for call center work from home and remote call center positions?+
Yes — CONNECT is entirely cloud-based. Call center work from home jobs, call center job hiring work from home, call center online job postings, and call center job home positions all work identically to on-site positions. Candidates record their profile from any location over HTTPS — no VPN, no office visit required for the pre-screen phase. For distributed call center hiring teams managing remote agents across call center Cavite, call center Bulacan, call center Bacoor, call center Marikina, call center Tarlac, call center Olongapo, and other suburban hiring hubs near Manila — CONNECT provides consistent candidate visibility regardless of geography.
What call center locations and markets does CONNECT serve?+
CONNECT is cloud-based with no geographic restriction. All major Philippine call center hiring hubs are served: call center BGC, call center in Makati, call center Alabang, call center Eastwood, call center in Cubao, call center in Manila, call center hiring in Cebu, call center jobs Cebu, call center job Cebu, call center Davao, call center Davao hiring, call center in Iloilo, call center in Pampanga, call center Quezon City, call center Bacolod, call center Cavite, call center Batangas, call center Bohol, call center Bulacan, call center Bacoor, call center Baguio, call center GenSan, call center CDO, call center Marikina, call center Tarlac, and call center Olongapo. Also used for call center Qatar offshore placements, call center job Qatar applicants, and BPO operations across India, Thailand, Indonesia, Malaysia, and Vietnam.
Can CONNECT handle call center tagalog and Filipino-language candidates?+
Yes. CONNECT supports all 30 languages in the platform including Filipino (Tagalog). Call center tagalog profiles, call center Filipino bilingual candidates, mixed Tagalog-English speakers, and candidates speaking any of the other 28 supported languages are all handled correctly. For Philippine call center companies where the call center interview questions are conducted in English but candidates may be more comfortable recording their initial profile in Filipino, CONNECT accepts both — the AI compatibility score notes language and English fluency signals separately.
What is the live voice call feature inside CONNECT?+
Once your call center hiring team has reviewed a candidate's profile and AI score, you can initiate a live voice call directly through the CONNECT widget — without leaving the job listing page, without sharing your direct number, and without scheduling anything. The candidate receives a notification and if they accept, the call connects through our voice infrastructure. This replaces the first-round call center interview phone screen for initial qualification. For call center companies conducting call center job interview questions and answers sessions at volume — managing call center job openings across multiple locations simultaneously — this eliminates the Calendly-and-wait loop that kills hiring velocity. The same call center agent you just watched on a 45-second video is now talking to you. No Zoom. No call center headphones sync issues. No no-shows.
What is the "Powered by AI Vision Automations" badge?+
On the Intro tier, a small "Powered by AI Vision Automations" badge appears in the widget footer and cannot be removed. Video profile, AI compatibility score, and pre-hire direct chat are fully active on the Intro tier. Live voice calls are available on Integrate only. The badge is the only other feature difference — it is removed on Engage and Integrate. The Intro tier gives full access across 500 candidate profile views for 7 days — no credit card required.
Does CONNECT integrate with ATS systems and call center company HR software?+
API access is available on Engage and Integrate. The API lets you push candidate profile data — video URL, AI score, compatibility rationale — directly into your ATS, HR system, or call center company reporting dashboard. For the Intro tier, the widget operates standalone — candidate profiles are accessible through the CONNECT dashboard. On Engage and Integrate, candidate data can flow automatically into your existing systems. ATS integration is the most common reason call center companies managing job openings across multiple locations (call center BGC, call center Alabang, call center Cebu, call center Davao) upgrade from Intro.
How is CONNECT priced?+
Full pricing details are on the CONNECT pricing page: Intro (7-day trial, $0, 500 views), Engage ($99–299/month depending on country, 5,000 views), and Integrate ($450/month, unlimited views + 2,500 voice minutes included + full API access). Call center companies in the Philippines, India, Thailand, Indonesia, and Malaysia may see different monthly rates on the Engage tier.
Prepaid Voice Minutes

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Blocks expire in 30 days from purchase. No rollover.

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minutes
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Overage on your plan: $0.21/min — 5,000 extra min = $1,050
Starter Load block: $0.16/min — 5,000 min = $800 — you save $250

Stop scheduling calls with people you haven't heard speak.

Add CONNECT to your call center job listing today. Free tier active immediately — 500 candidate profile views per month, all 5 snap-ins, no credit card, no time limit.

See Full Pricing

CONNECT includes a built-in call center assessment test — AIVA scores every candidate's CV against the specific call center role before the recruiter sees a single application. The call center assessment test evaluates experience fit, English fluency signals, compliance indicators, and trainability score across all 16 BPO role types. No separate assessment platform needed — the call center assessment test runs automatically when a candidate applies.