Maya answers prospective tenant questions from your actual listings, screens applicants with social and background checks, generates leases, collects overdue rent face-to-face, and escalates with demand letters — across your entire portfolio.
What property management still looks like without this bundle
The average property manager spends 4.8 hours per vacancy on screening and leasing administration. Multiply that by a 200-unit portfolio with 15% annual turnover and the leasing office disappears into paperwork.
Answering the Same Questions
Every prospective tenant asks about pet policy, parking, utilities, and move-in costs. The leasing office answers the same questions 30 times per vacancy. 84% of renters research a unit online before applying — if the answers are not there, they move on.
Screening Takes Days
Manual tenant screening takes 4–7 days on average. The application sits in a queue while the leasing agent collects pay stubs, calls references, and checks social profiles one by one. Qualified applicants sign elsewhere.
Lease Generation Is Manual
The lease is built from a Word template. Unit number, rent amount, pet deposit, parking space, move-in date — all typed by hand. Different properties have different terms. Errors delay move-in and create legal exposure.
Rent Collection Is Reactive
Late rent triggers a manual phone call or email. Nobody wants to make the call. By the time a demand letter goes out, the tenant is 60 days behind. The property manager has no structured escalation workflow — just ad hoc follow-up.
Pre-Built Workflows
What Maya does instead
Two workflows in one bundle. The leasing side fills vacancies. The collections side recovers revenue. Both run from the same knowledge base with the same property data.
Workflow 1 — Leasing
1
Prospective Tenant InquiryProspect visits the property website or opens a link. Maya greets them and answers questions about available units, pricing, amenities, pet policy, and parking — all from the property's actual listing data loaded in RAG.
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2
Unit Matching and PresentationMaya asks about the prospect's requirements — budget, move-in date, bedrooms, must-haves. Searches RAG for matching units and presents them with pricing, floor plan details, and availability. The prospect browses listings through conversation.
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3
Application and ScreeningMaya collects the application through conversation. Screens the applicant: social profile scan across 6 platforms, background check interpretation, employment and income verification questions. Scores the applicant and flags concerns.
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4
Lease Generation and SignatureMaya generates the lease from the property's template — unit, rent, deposit, pet terms, parking, move-in date all populated from the conversation data. Sends for e-signature. Tracks document completion.
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✓
Leasing Package DeliveredProperty manager receives: screened applicant with social scan results, signed lease, collected documents, move-in checklist status, and qualification score. The vacancy is filled without a single showing that wasted the manager's time on an unqualified prospect.
Workflow 2 — Collections
1
Overdue NotificationRent is overdue. Maya contacts the tenant via a shared link or SMS. The conversation is face-to-face if avatar is enabled. Maya explains the overdue amount, references the lease terms from RAG, and asks about the tenant's situation.
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2
Payment ArrangementMaya offers payment options based on the property's policies. Generates an invoice or statement for the overdue amount. Sends a payment link. Schedules a follow-up if the tenant needs time. Documents every commitment made.
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3
EscalationIf payment is not received by the committed date, Maya escalates. Generates a formal demand letter with the overdue amount, lease reference, and deadline. Sends via the configured channel. Documents the escalation for the property manager's records.
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✓
Collections ReportProperty manager receives: structured report of every contact attempt, tenant responses, payment commitments, amounts collected, demand letters sent, and outstanding balances. No ambiguity about what was said or promised.
Three Layers Working Together
Avatar + Knowledge + Tools — the killer feature
Maya does not give generic property information. She searches your actual listing data — units, pricing, amenities, lease terms, payment history — and uses them in a face-to-face conversation with the prospect or tenant.
Conversational Leasing with Live Property Data
Your available units, floor plans, pricing, amenities, pet policies, parking availability, move-in costs, and lease templates are loaded into the knowledge base. A prospective tenant opens a link on their phone. Maya appears face-to-face and asks what they are looking for. The prospect says two-bedroom, pet-friendly, under $1,800. Maya searches the property data and presents three matching units with pricing, square footage, and availability dates. The prospect asks about parking — Maya answers from the actual property policies. When the prospect is ready, Maya collects the application, runs a social scan across 6 platforms, generates the lease from the property's template, and sends it for e-signature. The property manager gets a screened applicant with a signed lease without conducting a single showing for an unqualified prospect.
With Avatar
Maya appears face-to-face on the prospect's or tenant's phone or desktop
Answers questions about units, pricing, and policies from the property's actual data
Presents matching units during the conversation based on stated preferences
Collects the application and screens the applicant while talking
Contacts overdue tenants face-to-face — professional and documented
Available as widget on the property website, shared link, or SMS-triggered session
Straight Workflow (No Avatar)
Same unit matching, same screening, same lease generation — no video layer
Prospects interact via text chat or structured application forms
Collections contacts via SMS and email with structured follow-up sequences
Results delivered via API, webhook, or property management system
Lower cost per interaction — suitable for high-volume portfolios
Demand letters and invoice generation work identically
Three scenarios — from a property manager's perspective
Each scenario shows a real situation, what Maya does, and the structured output the manager receives.
Residential Complex — 200 Units, 15% Turnover
30 vacancies per year, each one costs 4.8 hours of admin
Maya handles every inquiry on the property website 24/7
Presents matching units from the actual listing database
Collects applications through conversation
Screens each applicant: social scan, income questions, reference checks
Generates the lease from the property's template with correct unit terms
Sends for e-signature and tracks document completion
Output: 30 vacancies filled with screened tenants, signed leases, and complete documentation. 144 hours of leasing admin eliminated per year.
Multi-Property Portfolio — 5 Properties, Different Terms
Each property has different pet policies, parking, and lease templates
Each property's data loaded separately in RAG — units, pricing, policies, templates
Maya detects which property the prospect is asking about
Answers from that property's specific data — not a generic response
Lease generated from the correct template for that property
Collections workflow references the correct lease terms per property
One license, five separate property streams
Output: Per-property leasing and collections reports. Portfolio-level summary of vacancies, applications in progress, overdue balances, and collections status across all 5 properties.
Rent Collection — 12 Overdue Tenants
$47,000 in overdue rent across the portfolio
Maya contacts each overdue tenant via link or SMS
Explains the overdue amount with reference to their lease terms
Offers payment arrangements per the property's collection policy
Sends payment links and invoices
Generates demand letters for tenants who miss committed dates
Documents every interaction for the manager's records
Output: Structured collections report: 8 tenants paid or arranged payment, 4 escalated with demand letters. Total recovered: $31,000. Each interaction documented with timestamps and tenant responses.
Tools in This Bundle
15 tools — all live, all included
Every tool in this bundle is built, tested, and running in production. These are the capabilities Maya uses when you deploy the Property Management bundle.
15 TOOLS • ALL LIVE
Screen ApplicantScore a tenant application against requirements
Batch ScreenScore multiple applicants at once for a vacancy
Social Profile Scan6-platform scan: Facebook, LinkedIn, Instagram, TikTok, Twitter, YouTube
Interpret Social ScanAnalyze scan results with flags and recommendations
Intake QuestionsTenant-specific discovery questions for applications
Intake SummaryStructured summary from the application conversation
Knowledge Base SearchSearch units, pricing, amenities, lease terms, policies
Extract RequirementsPull terms and obligations from existing leases
Lease GeneratorGenerate leases from property-specific templates
Document CollectionCollect and track pay stubs, ID, references
Compliance TrackerMonitor document completion per applicant or tenant
Invoice / StatementGenerate overdue invoices and payment statements
Demand LetterFormal notice for overdue rent with lease reference
E-SignatureSend leases and documents for electronic signature
Qualify ProspectScore tenant prospects with Hot/Warm/Cold rating
The Property Management Bundle Agent is a pre-built AI workflow for property managers and landlords handling tenant leasing and rent collection. Maya answers prospective tenant questions from the property's actual listing data loaded into the knowledge base — available units, floor plans, pricing, amenities, pet policies, parking availability, and move-in costs. The leasing workflow matches prospects to units based on stated preferences, collects applications through conversation, screens applicants with a 6-platform social profile scan across Facebook, LinkedIn, Instagram, TikTok, Twitter, and YouTube, generates leases from property-specific templates, and sends for electronic signature. The collections workflow contacts overdue tenants via shared link or SMS, references lease terms from the knowledge base, offers payment arrangements per the property's policies, generates invoices and payment statements, and escalates with formal demand letters when committed payment dates are missed. Every interaction is documented with timestamps and tenant responses. The bundle includes 15 tools covering applicant screening, batch screening, social profile scanning, social scan interpretation, intake questions, intake summaries, knowledge base search, requirement extraction, lease generation, document collection, compliance tracking, invoice and statement generation, demand letters, e-signature, and prospect qualification. The optional two-way video avatar layer enables face-to-face tenant interactions for both leasing inquiries and collections contacts. Available in 30 languages with pay-as-you-go pricing. Business and deployment partner licenses available.