CONNECT Engage, Maya Voice, Maya Chat on WhatsApp, Viber and LINE, and the RAG Search Engine — all running together at one bundled price. See exactly what you spend and what you save on every product below. One ai agent app. Four ai agent tools. Total ai workflow automation — switched on the same day.
| Industry & Task | Monthly volume | Avg handle time | Hours freed / month |
|---|---|---|---|
| Voice — Inbound & Outbound | |||
| BPO / Call Center — CSR inbound calls | 2,000 calls | 6 min / call | 200 hrs |
| BPO / Collections — outbound payment reminders | 1,500 calls | 4 min / call | 100 hrs |
| Real Estate — inbound property enquiry calls | 400 calls | 5 min / call | 33 hrs |
| Chat & Messaging — WhatsApp, Viber, LINE, Website | |||
| Healthcare Clinic — patient appointment + FAQ | 800 messages | 3.5 min / message | 47 hrs |
| Accounting Firm — client queries + document requests | 300 messages | 5 min / message | 25 hrs |
| Logistics / Transport — shipment status enquiries | 600 messages | 3 min / message | 30 hrs |
| HR / Staffing — candidate FAQ + interview scheduling | 500 messages | 4 min / message | 33 hrs |
* Average voice call handle time (6 min): Salesforce State of Service Report 2024. Average chat / message handle time (3.5–5 min): Zendesk Customer Experience Trends Report 2024. Monthly volumes are illustrative — actual results scale with your deployment.
Candidates record a 3-minute video or audio profile. You get an AI compatibility score, a direct chat line, and a live voice call button — all inside one embeddable widget. No Zoom. No Calendly. No phone tag.
Maya answers and makes calls in 30 languages. Inbound or outbound. Appointment scheduling, patient intake, property enquiry handling, customer service, collections, tech support — any call your team handles repeatedly. Maya runs at $0.18 per minute, 24 hours a day, with no sick days and no lunch breaks.
The same AI brain as Maya Voice — but on WhatsApp, Viber, LINE, and your website chat widget. Handles inbound text queries, qualifies leads, answers FAQs, and passes complex cases to a human. All channels. One setup.
Upload your call scripts, policy PDFs, escalation guides, SOPs, and training manuals. Maya reads them before answering — on voice calls and on chat. No hallucination. No invented answers. Every response grounded in your actual documents.
| Product | Monthly cost |
|---|---|
| CONNECT Engage | $149/mo |
| Maya Voice | $0.18/min — pay as you go |
| Maya Chat | Included free |
| RAG Search Engine | Included free |
| Total (example: 3,000 min voice) | $689/mo |
Every scenario below runs on the same bundle — CONNECT Engage at $149/mo, Maya Voice at $0.18/min, Maya Chat and RAG Search included free. The products combine differently depending on what the organisation needs most.
A multi-practitioner clinic with 4 GPs, allied health staff, and constant nursing turnover. Front desk handles 60+ inbound calls a day, half of which come in after 6pm when no one is there to answer them. Recruitment never fully stops.
A property agency with 8 active agents covering three districts. Enquiries come in on WhatsApp and LINE at 9pm when agents are finishing dinner with clients. Inbound call volume peaks on weekends. Agent recruitment is ongoing because a good candidate goes off the market in 48 hours.
A mid-size accounting firm handling tax, audit, and bookkeeping for 80 business clients. Tax season creates a document collection bottleneck — partners and managers spend hours chasing bank statements, receipts, and signed forms. The firm also hires bookkeepers and junior accountants three times a year.
Like Globe prepaid load. One-time purchase. Use them when you need them.
Blocks expire 30 days from purchase. No rollover.
The Ultimate Tools Bundle packages four AI products at one combined price: CONNECT Engage — a candidate video profile and CV scoring widget with AI compatibility scores (0–100, HIRE / INTERVIEW / HOLD / REJECT) embedded on any hiring page; Maya Voice AI — live inbound and outbound voice calls at $0.18 per minute powered by Retell AI, Deepgram speech-to-text, and Azure Cognitive Services text-to-speech; Maya Chat — the same AI brain on WhatsApp, Viber, LINE, and website chat, included free with the bundle; and the RAG Search Engine — sub-50ms vector search across call scripts, SOPs, escalation guides, policy PDFs, and training manuals using Voyage AI 1,536-dimension embeddings, also included free. Total bundle cost: $689 per month covering CONNECT Engage at $149/mo and Maya Voice at $0.18/min (3,000 min example = $540/mo), with Maya Chat and RAG adding zero to the monthly bill.
Voice Recharge prepaid minute blocks are available: Starter Load 5,000 minutes at $800 ($0.16/min), Growth Load 10,000 minutes at $1,400 ($0.14/min, most popular), and Bulk Load 20,000 minutes at $2,600 ($0.13/min) — all expire 30 days from purchase. Overage rate is $0.21/min, making prepaid blocks the lower-cost option at every volume. Every voice call includes Caller Choice: callers are offered AI or human at the start, and live escalation transfers the full call transcript to the agent screen.
The same bundle stack applies across industries. A healthcare clinic running Maya Chat on WhatsApp for patient appointment booking, RAG Search on clinical policy documents, CONNECT for nursing staff video profiles, and Maya Voice for after-hours call handling — all four products running together at the bundle price. A real estate agency using Maya Chat to qualify property enquiries on WhatsApp and LINE, RAG Search on listing documents, CONNECT to screen agent candidates by video, and Maya Voice for inbound property enquiry calls. An accounting firm using RAG Search on tax guidelines and client documents, Maya Chat to handle client queries via website chat, and CONNECT to screen administrative and client-facing hires by video before interview. Any organisation that handles communication volume, screens people, or searches internal documents gets the same results — from the same four-product bundle.
Bundle-only benefits include Emergency Support (direct response, no ticket queue, free), Dashboard (call minutes, message volume, AIVA scores, system health in one screen, free), Maintenance Audit (direct upload link for Maya's knowledge base, increased document storage, first 3 months free then $19/month), and Social Media Check (5 free profile searches per month across Facebook, TikTok, Instagram, LinkedIn, YouTube, and Twitter with 6-dimension behavioural scoring). Every bundle plan also includes full call transcripts, custom brand voice (Maya introduces your company name and matches your tone), and CRM push to Salesforce, HubSpot, or Zoho automatically after every interaction. BPO operations in BGC, Cebu, Davao, Makati, Alabang, Clark Pampanga, Iloilo, and Baguio use the bundle to replace repetitive appointment setting, collections, and CSR voice workloads while running CONNECT video profile screening simultaneously. India BPO operations in Bangalore, Hyderabad, Chennai, Mumbai, and Pune — covering ITES, finance BPO, healthcare BPO, and KPO — deploy Maya Voice and Maya Chat for omnichannel operations alongside CONNECT for high-volume candidate assessment.