The only AI voice platform built for any organisation that communicates at volume — BPO, healthcare, real estate, and accounting — across Southeast Asia. Live inbound and outbound calls in Filipino, Thai, Vietnamese, and 30 languages. Caller Choice on every call. $0.18/min vs $0.45–0.90/min human agent cost.
No credit card required · No contract · Cancel anytime
Maya AI handles your digital channels — website chat widget, WhatsApp, Viber, and LINE — in 30 languages including Filipino (Tagalog), Thai, Vietnamese, Bahasa Indonesia, and Hindi. RAG search is included on all paid voice plans: Maya looks up answers in your actual call scripts, SOPs, FAQ documents, and escalation guides before responding. Nothing invented.
Voice (inbound + outbound calls) is available on all paid voice plans from $199/mo. Caller Choice is standard on every voice plan — every caller is offered AI or human at the start of the call. Your team configures the default. Human agents handle escalation with full call context on screen.
Maya does not wait to be told which tool to use. She decides based on what you asked, calls the right tool, and chains them in sequence if the workflow requires it — screen a CV, scan the social profile of the top candidate, generate the interview questions, and send the invite link, from a single conversation.
Every plan includes AIVA hiring AI and non-voice automation. RAG search is included on all paid voice plans.
| Feature | Starter Trial | Voice Plans |
|---|---|---|
| AI Candidate Screening | ||
| AIVA hiring AI | 3 credits trial | ✓ Unlimited |
| BPO & call center role screening (16 subcategories) | ✓ | ✓ |
| Score 0–100 + HIRE / INTERVIEW / HOLD / REJECT | ✓ | ✓ |
| English fluency assessment (BPO voice readiness) | ✓ | ✓ |
| Industry-specific compliance checks | ✓ | ✓ |
| AI Chat Channels — Maya | ||
| WhatsApp AI agent | ✓ | ✓ |
| Viber AI agent (Philippines) | ✓ | ✓ |
| LINE AI agent (Thailand) | ✓ | ✓ |
| Website chat widget | ✓ | ✓ |
| Call center non-voice channel automation | ✓ | ✓ |
| 30 languages (interface + AI response) | ✓ | ✓ |
| Voice AI — Inbound & Outbound Calls | ||
| Inbound voice AI (replaces repetitive phone calls) | — | ✓ |
| Outbound voice AI (appointment setting, collections) | — | ✓ |
| Caller Choice — AI or human on every call | — | ✓ |
| Filipino (fil-PH) voice — Azure TTS | — | ✓ |
| Thai (th-TH) + Vietnamese (vi-VN) voice | — | ✓ |
| Included call minutes | — | 2,000–5,000/mo |
| RAG Search & Candidate Profiles | ||
| RAG search engine (call scripts, SOPs, training docs) | — | FREE |
| CONNECT candidate profiles (video + audio) | 500 views/mo | ✓ 5,000 views/mo |
| 30-language semantic search | ✓ | ✓ |
| Support | ||
| Deployment partner program access | ✓ | ✓ |
| Live country demo (JobFreelanceThai.com) | ✓ | ✓ |
| Setup support | — | ✓ Included |
BPO and call center teams are the primary use case — but Maya runs the same voice and text intelligence for any organisation that communicates with customers, patients, clients, or candidates at volume.
Maya pricing starts with a free trial. The Starter trial gives you 3 free AIVA credits — no daily reset, no credit card required — plus one Full Pipeline Trial run (CV scoring, skills assessment, and video interview for one candidate in sequence). Text channels (WhatsApp, Viber, LINE, website chat) run in 30 languages with CONNECT candidate profiles at 500 views per month. Voice Starter is $450 per month for 2,000 included minutes. Voice Growth is $899 per month (3,000 min) and Voice Scale is $1,499 per month (5,000 min). Overage is $0.21 per minute. Prepaid voice minute recharge blocks are available on all Voice plans — Starter Load 5,000 min at $0.16/min ($800), Growth Load 10,000 min at $0.14/min ($1,400), Bulk Load 20,000 min at $0.13/min ($2,600) — always cheaper than overage rates.
The voice stack runs on three vendors: Retell AI for call infrastructure and SIP termination, Deepgram for speech-to-text with native language models for Filipino, Thai, and Vietnamese (not accent-adapted English), and Azure Cognitive Services TTS for 140+ language voices including fil-PH and th-TH neural voices. The Caller Choice feature runs on every inbound and outbound call — the caller is offered AI or a human agent, and the BPO client configures the default. Caller Choice is included at no extra cost on all Voice plans. The RAG search engine loads call scripts, SOPs, and training manuals so Maya answers from your own documented procedures. AIVA candidate screening is unlimited on all Voice plans — scoring CVs against 16 BPO subcategories with a 0–100 score and HIRE/INTERVIEW/HOLD/REJECT decision, 5 assessment dimensions including English fluency for voice readiness.
Maya automates 16 BPO subcategories: inbound CSR, outbound appointment setter (95% automatable), collections outbound cadence, outbound telesales, non-voice live chat, non-voice email support, non-voice social media, back-office data entry, help desk, QA analyst, supervisor escalation handling, and after-hours ghost shift coverage with no human agents overnight. Call center companies across BGC, Makati, Alabang, Cebu, Clark, Davao, Iloilo, Baguio, Cavite, Bulacan, Marikina, and Bacolod use Maya for call center work from home and office-based setups — Maya handles call center scripts, spiels, opening lines, and call center phonetics through Azure TTS. For Indian ITES and BPO companies in Bangalore, Hyderabad, Chennai, Mumbai, and Pune, Maya handles the same channels in Hindi and Tamil. The platform is fully cloud-based — no physical office infrastructure required.
Beyond BPO, Maya deploys the same voice and messaging intelligence for any organisation that communicates with customers, patients, clients, or candidates at volume. Healthcare clinics use Maya Voice to handle patient FAQs, appointment booking, and procedure enquiries in 30 languages — without a receptionist on the phone. Real estate agencies route inbound property enquiries and outbound viewing confirmations through Maya before an agent picks up the call. Accounting firms use Maya Chat to handle client document requests, tax deadline reminders, and onboarding checklists — reducing email backlog without adding headcount. HR departments and staffing agencies deploy Maya on WhatsApp and website chat to answer job requirement questions, filter candidates, and schedule interviews in under a minute. Logistics and transport companies use Maya for inbound shipment queries, delivery update calls, and driver screening. Retail chains connect Maya to LINE and website chat for product questions, order status, and returns policy. Whatever channel your organisation runs on — call center tools, messaging apps, or voice — Maya is trained on your documents, scripts, and SOPs before the first message arrives.
Like Globe prepaid load. One-time purchase. Use them when you need them.
Blocks expire in 30 days from purchase. No rollover.
Blocks beat overages every time.
Overage on your plan: $0.21/min — 5,000 extra min = $1,050
Starter Load block: $0.16/min — 5,000 min = $800 — you save $250
No credit card. No contract. 3 free AIVA credits — use them on CV scoring, skills assessment, or video interview.
The call center voice plans start at $450/month and cover all active call center lines — inbound and outbound — with no per-seat charges and no limit on simultaneous calls. Call center voice at $0.18/min replaces human agents at $0.45–$0.90/min on the same call center lines. $10 in starting credits gives approximately 100 free voice minutes to test call center voice features on your existing channels with no time limit.