Skills Assessment
Seven timed tests scored automatically by AI. Total score 0-100 with a HIRE, INTERVIEW, HOLD, or REJECT recommendation — before any in-person meeting takes place.
What It Is
The Skills Assessment is a timed, proctored test that measures core competencies before a business commits time to an in-person interaction. The person receives a link, completes seven tests in their browser, and results are scored automatically — part by formula, part by AI evaluation.
No software installation required. No scheduling. The person takes the assessment at their convenience within the link's validity period.
The Seven Tests
1. Typing Speed & Accuracy
- • A passage is displayed on screen — the person types it as quickly and accurately as possible
- • Timed (default 2 minutes) — locks when time expires
- • Measures words per minute (WPM) and character-level accuracy percentage
- • Real-time WPM and accuracy counter visible during the test
2. Email Writing
- • A customer email scenario is presented
- • The person writes a professional reply
- • AI scores for clarity, tone, professionalism, accuracy, and completeness
- • Timed — scored across 9 dimensions
3. Grammar
- • Multiple-choice questions testing written English grammar
- • Timed — auto-scored against correct answers
4. Attention to Detail
- • A customer record with data fields is displayed
- • Questions ask the person to verify, spot errors, or identify inconsistencies
- • Timed — auto-scored against correct answers
5. Chat Simulation
- • A multi-exchange customer service chat scenario
- • The person writes replies to each customer message in sequence
- • Cannot skip ahead — must reply to each message before the next appears
- • AI scores for empathy, resolution, professionalism, and accuracy across 9 dimensions
- • Chat history is visible throughout — builds a realistic conversation flow
6. Reading Comprehension
- • A passage is presented followed by questions about its content
- • Tests the ability to extract key information from written material
- • Timed — auto-scored against correct answers
7. Tone Recognition
- • Multiple-choice questions about appropriate tone in professional communications
- • Tests the ability to recognise and select the right communication style
- • Timed — auto-scored against correct answers
How Scoring Works
The total score is 0-100, calculated from two components:
| Component | Points | What it measures |
|---|
| Auto-Score | 0 - 46 | Typing WPM and accuracy + 16 multiple-choice questions (grammar, attention to detail, reading comprehension, tone recognition) |
| AI Score | 0 - 54 | Email writing (9 dimensions) + chat simulation (9 dimensions) — scored by AI for clarity, tone, empathy, resolution, professionalism, accuracy, and completeness |
| Total | 0 - 100 | Combined score with recommendation |
Recommendation Bands
Each completed assessment returns one of four recommendations:
| Recommendation | What it means |
|---|
| HIRE | Strong performer across all tested competencies |
| INTERVIEW | Promising results — worth a conversation to explore further |
| HOLD | Mixed results — may improve with training or may not be the right fit |
| REJECT | Below the threshold for the role requirements |
Proctoring & Anti-Cheat
- • Tab switching detection — every time the person leaves the browser tab, it is recorded and a visible warning is shown
- • Paste detection — paste events are tracked
- • Time limits — each test has a countdown timer; the test auto-submits when time expires
- • Sequential tests — the person cannot go back to a previous test once completed
- • Tab switch count — total tab switches are included in the submitted results for the business to review
How It Works — Step by Step
- • Create via the API endpoint or ask Maya to create one
- • Specify the job title and assessment pack
- • Optionally require email verification (email-locked link)
- • A unique assessment link with a token is generated
- • The link opens in any modern browser — no software installation required
- • If email-locked, they enter the email address provided by the business
- • Welcome screen shows: job title, number of tests, estimated duration, and instructions
- • They enter their name and begin
- • Each test appears one at a time with a progress bar and countdown timer
- • Tests proceed in sequence — cannot skip ahead or go back
- • If time expires, the test auto-submits with whatever has been completed
- • Tab switching triggers a visible warning and is recorded
- • Multiple-choice answers scored instantly against correct answers (0-46 points)
- • Written responses (email + chat) scored by AI across 18 dimensions (0-54 points)
- • Total score 0-100 with HIRE / INTERVIEW / HOLD / REJECT recommendation
- • The person sees their typing WPM and accuracy on the completion screen
- • Results available via API or the admin panel
- • Includes: total score, per-test breakdown, typing stats, tab switch count, and recommendation
- • Results sorted by total score when multiple people complete the same assessment
Assessment in the Full Pipeline
When used as part of the CONNECT Agent Bundle hiring pipeline, the assessment is one stage in a multi-step process:
| Stage | What happens | Weight |
|---|
| 1. CV Scoring | AI evaluates the CV against the role requirements | 30% |
| 2. Skills Assessment | Seven timed tests — this guide | 35% |
| 3. Video Interview | Async video — up to 10 questions, AI scored | 35% |
| 4. Ranked Shortlist | All completed stages combined into an overall score | — |
The overall pipeline score formula: (CV × 0.30) + (Assessment × 0.35) + (Interview × 0.35) — normalised by completed stages.
The assessment can also be used standalone — outside the pipeline — for any role or purpose.
What the Person Sees
- • A clean, branded assessment page — navy and gold design, no distractions
- • Job title and pack information at the top
- • Progress bar showing which test they are on (e.g. "Test 3 of 7")
- • Countdown timer in the top right corner — turns red in the final 30 seconds
- • Clear instructions before each test
- • Completion screen with their typing WPM and accuracy
Cost
| Item | Cost |
|---|
| Auto-scoring (typing + MCQs) | Free — calculated by formula |
| AI scoring (email + chat) | ~$0.012 per assessment |
| Total per assessment | ~$0.012 |
Beyond Hiring
The assessment system is not limited to hiring. Any situation where a business needs to verify competencies before committing time:
- • Training completion — verify comprehension after a training programme
- • Vendor qualification — test a vendor's team on your specific processes
- • Compliance verification — confirm staff knowledge of policies and procedures
- • Onboarding validation — confirm new team members absorbed onboarding materials
Additional Assessment Types via Maya
Beyond the core skills pack, Maya can generate and score assessments on demand through TaskMaster Agent tools:
| Assessment tool | What it does |
|---|
| Behavioural Assessment | Full behavioural assessment — empathy, task focus, service behaviour rubric |
| Language Assessment | Language proficiency assessment in a specified language for a given role |
| Knowledge Assessment | Domain knowledge assessment for a specialist role |
| Custom Assessment | Custom assessment on any subject or competency you define |
Ask Maya to create any of these assessments by describing the role and competencies you need to test.
Licensing
Business License
Use assessments for your own organisation's screening and testing needs. Create assessments, send links, review results.
Deployment Partner / Operator License
Deploy assessments as part of configured Maya workflows for multiple client organisations. Each client's assessments are tracked separately.