Included in CONNECT Engage+Maya · Integrate
Not a chatbot. An agent that searches, reasons, and acts.
The Agentic Assistant is trained on your documents, connected to the live web, and integrated with AIVA screening and Social Profile Check — all inside the CONNECT widget. It answers questions other chatbots cannot because it searches before it speaks.
Bundled with CONNECT Engage+Maya ($184/mo) and Integrate ($525/mo) · Standalone available on request
What is an Agentic Assistant?
A standard chatbot responds from what it was trained on at a fixed point in time. An agentic assistant searches first — from your uploaded documents, from the live web, and from connected tools — before generating its answer. Every response is grounded in actual retrieved content. When a candidate asks a question your documents cover, the assistant retrieves the exact answer from your corpus. When the question requires current information, it searches the web in real time. When it can run AIVA screening or a Social Profile Check on a candidate, it calls those tools directly. One conversation. Three layers of intelligence.
Included in CONNECT
Bundled
CONNECT Engage+Maya
The Agentic Assistant is active in the CONNECT widget — candidates and employers get a full AI agent during every interaction, not just a chat input box.
$184
/mo
Engage+Maya tier · Integrate: $525/mo base (3 seats, +$15/seat/mo)
- ✓ RAG document search — answers from your uploaded policies, guides, SOPs, and FAQs
- ✓ Live web search — finds current information when your documents don't have the answer
- ✓ AIVA tool use — runs candidate CV scoring inside the conversation
- ✓ Social Profile Check tool use — scans candidate profiles during the chat
- ✓ 30 languages — answers in the language the user writes in
- ✓ Lives inside the CONNECT widget — no separate integration required
- ✓ Powered by Endpoint 3 (routers/agent.py) — full agent loop, not a wrapper
- ✓ All CONNECT Engage features included (300 AIVA screens, 5,000 views/mo, white-label)
See Full CONNECT Pricing
Standalone
Custom Deployment
For organisations that need the Agentic Assistant outside of CONNECT — embedded into an existing site, intranet, or customer-facing portal.
Contact
Scoped per deployment · corpus size and volume determine pricing
- ✓ Same RAG + web search + tool use architecture
- ✓ Custom knowledge base from your own document corpus
- ✓ 30 languages — multilingual corpus supported
- ✓ API access for integration into any platform
- ✓ Tool integrations scoped per project (AIVA, Social Check, custom)
- ✓ Hosted, maintained, and monitored — no DevOps required
- ✕ CONNECT widget features not included
- ✕ AIVA screens and video profiles not included
Contact to Scope
Three capabilities. One conversation.
Every response the Agentic Assistant gives is grounded in retrieved content — from your documents, from the web, or from a tool call.
📄
RAG Document Search
Upload your call scripts, HR policies, SOPs, FAQs, and training guides. The assistant retrieves exact passages from your corpus before answering — nothing invented, nothing hallucinated. Powered by 1,536-dimension Voyage AI embeddings with HNSW indexing. Sub-50ms retrieval. Up to 1 GB corpus included.
🌐
Live Web Search
When your documents don't cover the question — salary benchmarks, current regulations, competitor information, market data — the assistant searches the web in real time and cites what it found. Candidates and employers get answers that are current, not frozen at training time.
🛠️
Tool Use — AIVA & Social Check
During a single conversation, the assistant can call AIVA to screen a candidate CV and return a HIRE/REJECT decision with rationale, or call Social Profile Check to scan a candidate's Facebook, TikTok, Instagram, YouTube, LinkedIn, and Twitter/X profiles — all without leaving the chat. Results are returned inline. No separate tab. No manual steps.
Common questions
What is an Agentic Assistant — and how is it different from a chatbot?
A standard chatbot responds from a fixed training dataset. If the answer isn't in the training data, the chatbot guesses or says it doesn't know. An Agentic Assistant actively retrieves before responding — from your uploaded documents, from the live web, and from connected tools. Every answer is grounded in something real and retrievable. The agent also takes actions: it can run AIVA candidate screening or a Social Profile Check during the conversation, not just describe what those tools do. That is the difference between a chatbot and an agent.
Which CONNECT tier includes the Agentic Assistant?
The Agentic Assistant is included in CONNECT Engage+Maya ($184/mo) and CONNECT Integrate ($525/mo base, 3 seats included, +$15/seat/mo). It is not included in CONNECT Starter ($40/mo) or the free Intro tier. The Engage+Maya tier activates Maya AI in the widget — the Agentic Assistant is that Maya AI, upgraded from a standard chatbot to a full agent with RAG, web search, and tool use. See the
CONNECT pricing page for full tier comparison.
Can I use the Agentic Assistant without CONNECT?
Yes, on a standalone basis. Standalone deployments are scoped per project — corpus size, query volume, and required tool integrations determine the price. The same architecture runs: RAG document search, live web search, and optional tool connections to AIVA and Social Check. Contact us via
this form to scope a standalone deployment. For most organisations, the CONNECT Engage+Maya tier at $184/mo is the most cost-effective way to activate the Agentic Assistant because it includes 300 AIVA screens, 5,000 views/month, and the full CONNECT widget alongside it.
What documents can I upload for the RAG knowledge base?
Any plain-text document works: PDF, Word, plain text, HTML. Common uploads include call center scripts and opening spiels, escalation guides, HR policy PDFs, FAQ documents, training manuals, SOP documents, compliance references, and product catalogs. The system converts your files into a searchable vector index — 1,536-dimension Voyage AI embeddings stored in a pgvector HNSW index. You can update the corpus at any time. All 30 languages are supported, including mixed Filipino-English, Thai, and Bahasa Indonesia documents.
How does the AIVA tool use work inside the conversation?
When a candidate shares their CV in the chat, the Agentic Assistant can call AIVA directly — screening the CV against the job requirements and returning a HIRE / INTERVIEW / HOLD / REJECT decision with full written rationale, all within the same conversation thread. The employer sees the result inline. No separate AIVA tab required. Social Profile Check works the same way: provide the candidate's social handle and the assistant calls the scan tool, returning behavioral scores for 6 dimensions within the conversation. Both tool calls count against your plan's included screen quota.
What languages does the Agentic Assistant support?
30 languages — the same 30 supported across the rest of the platform: English, Filipino/Tagalog, Thai, Bahasa Indonesia, Bahasa Melayu, Hindi, Punjabi, Vietnamese, Bengali, Burmese, Khmer, Lao, Javanese, Tamil, Chinese, Japanese, Korean, Russian, Arabic, German, French, Spanish, Portuguese, Italian, Dutch, Polish, Swedish, Norwegian, Danish, and Ukrainian. The assistant detects the user's language and responds in kind. Your document corpus can contain mixed-language content — the system searches across all languages simultaneously.
The Agentic Assistant is an AI agent that answers, searches, and acts — distinct from a standard chatbot because it retrieves before it responds. Three retrieval layers run in every conversation: RAG document search (your uploaded call scripts, SOPs, HR policies, FAQs, and training guides — Voyage AI 1,536-dimension embeddings, HNSW index, sub-50ms retrieval, up to 1 GB corpus), live web search (salary benchmarks, current regulations, market data — retrieved in real time, not from frozen training data), and tool use (AIVA candidate CV screening and Social Profile Check social media scan, called directly inside the conversation and results returned inline). The assistant is included in CONNECT Engage+Maya at $184/month and CONNECT Integrate at $525/month base (3 seats included, plus $15 per seat per month for additional seats). Standalone deployment is available for organisations that need the Agentic Assistant outside the CONNECT widget — scoped per corpus size and query volume. Contact us via the pricing-chatbot form to scope a standalone project.
The Agentic Assistant serves BPO companies, HR departments, staffing agencies, healthcare clinics, real estate agencies, logistics companies, accounting firms, and any organisation that manages knowledge and hires at volume. For BPO and call center operations, it means candidates interacting with the CONNECT widget get an AI agent — not a static FAQ bot — that can screen their CV, scan their social media, answer questions from your actual call center scripts and training manuals, and retrieve current salary benchmarks and job requirements from the web. For healthcare staffing, it answers patient intake questions from your clinic policies while simultaneously screening nurses and administrators through AIVA. For real estate, it retrieves listing details from your property catalog and runs social checks on prospective tenants or buyers. One agent. Any corpus. Any industry. Embedded in one CONNECT widget script tag. 30 languages supported including Filipino, Thai, Hindi, Indonesian, and Vietnamese.